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Production Services Mission
Deliver IT as a Competitive Advantage
PS Responsibilities
Network Engineering, Service Management, QA, Operations, and Office Helpdesk
Production Services Powerpoint
PS Work Priority - Does not replace common sense
1. Backup (Client impact)
2. Monitoring (Client impact)
3. Reliability (Client impact)
4. Availability (Client impact)
5. Performance (Client impact)
6. Security (Client Impact)
7. Redundancy (Client Impact)
8. Scalability (Client Impact)
9. Operations (Capacity planning, CMS Updates, QA, Transfers, Syncs, CMS Support, Helpdesk)
10. Engineering (Projects)