Box FAQ's

Who Create the folder initially?

The Admin of box will create the folders, and grant access to the project manager as a co-owner.

Who creates the structure within the main folder?

The project Manager is responsible for the main folder structure, and they would create any additional folders as necessary.

Who should be invited to the folders?

Once the folder structure has been created by the Project Manager, it is the Project Manager's responsibility to ensure the appropriate resource is able to access the materials if necessary. The Department Box Account should be invited to the folder, and given the appropriate permissions to modify the structure within that section.

What should the client be able to see?

The client should be able to view client materials, and anything which is being provided to them. The client should not see any of the additional materials being shared within the teams.

Does the client need an account?

The client does need an account to upload to Box, also this allows for box to track the downloads and uploads. The client should not need an account to download the files when the link is being shared. The client accounts should be free, and they would collaborate with the folders we are currently using.

What are the different permissions in Box?

Here is additional details about the permissions.

Do I get my own account?

Departments will have shared accounts, and each project manager will have an account. If you do not have the details for your account, see your department head, and if they do not have the details, contact the admin.